Cafu Pass Services OÜ's Privacy Policy
Why This Privacy Policy?
At Cafu Pass Services OÜ, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, process, disclose, and protect personal information when you use our platform.
This Privacy Policy forms an integral part of the Terms of Use of Cafu Pass Services OÜ. It explains how your personal information may be collected and processed through our platform, outlines your privacy rights, and provides information about how you can contact us with questions or concerns regarding your personal information.
This Privacy Policy does not apply to third-party websites, applications, or services that may be accessible through links on our platform. We encourage you to review the privacy policies of those third parties to understand how they collect, use, and process your personal information.
This Privacy Policy should be read together with our Terms of Use. Any capitalized terms not specifically defined in this Privacy Policy shall have the meanings given to them in our Terms of Use.
How You Are Bound by This Privacy Policy
By accessing or using our platform, you acknowledge and agree that your personal information may be collected and processed in accordance with this Privacy Policy.
Certain personal information may be necessary for us to provide our services, process bookings, communicate with you, and fulfill our legal or contractual obligations. If you choose not to provide information that is necessary for these purposes, we may be unable to provide certain services or features.
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal information, you can contact us at:
[email protected]
Terms Used in This Privacy Policy
For the purposes of this Privacy Policy:
Account means a unique account created for you on our platform to access and use our services.
Company, referred to as "Cafu Pass Services OÜ," "the Company," "we," "us," or "our," means Cafu Pass Services OÜ, including its affiliates, subsidiaries, and other related corporate entities where applicable.
Cookies are small data files placed on your computer, mobile device, or other device by our Website or platform. Cookies may store information about your browsing activity and are used for various purposes described in this Privacy Policy.
Device means any device used to access our platform, including a computer, mobile phone, tablet, or similar electronic device.
Personal Information means information relating to an identified or identifiable natural person that is provided to us or collected when you use our services. We may collect and process this information to provide our services, fulfill contractual obligations, and comply with applicable legal requirements. Further details are provided in the section titled "What Type of Information Is Collected by Cafu Pass Services OÜ?"
Platform means our Website, related webpages, mobile applications, mobile versions of the Website, and other digital services operated by us.
Privacy Policy or "Policy" means this Privacy Policy and any future amendments, updates, or related privacy documents issued by Cafu Pass Services OÜ.
Social Media Platforms means social networking platforms such as Facebook, Instagram, and similar services that may be used to communicate with us, interact with our content, or create or access an account on our platform where such functionality is available.
Service Providers means sellers, operators, suppliers, and other businesses listed or made available through Cafu Pass Services OÜ's platform, including applicable affiliates and business partners.
Third-Party Vendors means external companies, service providers, or individuals engaged by the Company to support the operation, security, maintenance, analysis, or performance of our platform. Third-party vendors may also assist us in providing or facilitating services available through the platform.
Website means www.bluemosqueicket.com and any related webpages operated by us.
You or "Your" means the individual accessing or using our platform or services.
Why Does Cafu Pass Services OÜ Collect Your Personal Information?
Cafu Pass Services OÜ operates a platform that connects users with service providers and facilitates bookings for tours, attractions, activities, experiences, and other travel-related services offered through the platform.
We collect and process personal information when necessary to provide these services, process and manage bookings, communicate with users, improve our platform, fulfill legal and contractual obligations, and carry out other activities described in this Privacy Policy.
What Type of Information Is Collected by Cafu Pass Services OÜ?
Personal Information
The type of personal information we collect may vary depending on how you interact with us, the products and services you use, the features you access, your location, and applicable legal requirements.
The information we collect may generally be categorized as Non-Identifiable Personal Information and Personally Identifiable Information.
Non-Identifiable Personal Information refers to information that, on its own, cannot reasonably be used to identify a specific individual. This may include aggregated or anonymized information relating to the use of our services, masked IP addresses, and similar technical or statistical information.
Personally Identifiable Information refers to information that can be used to identify or distinguish an individual. Depending on the services you use and the circumstances of your interaction with us, this may include your name, telephone number, address, email address, date and place of birth, payment or card information, and other information necessary to provide our services or meet applicable legal obligations.
We only collect information that is reasonably necessary for the relevant purposes described in this Privacy Policy.
Automatically Collected Information
When you access or use our platform, certain technical and usage information may be collected automatically. This information generally falls within the Non-Identifiable Personal Information category and may include:
- Device information, including browser type, device type, operating system, and application version.
- IP address and related technical information collected when you access the platform.
- Usage and behavioral information, such as how you interact with our platform, which sections or pages you visit, and how long you use the platform.
- The date and time of your access or interaction with our platform.
We may use automatically collected information for purposes including maintaining the security and stability of our IT systems, managing traffic and system performance, understanding general user behavior and demographics, detecting or preventing fraudulent or unlawful activity, complying with legal requirements, and improving the overall user experience.
Cookies
We use cookies and similar technologies to understand how users interact with our platform, remember preferences, maintain functionality, and improve the services we provide.
Cookies may be stored on your computer, mobile phone, tablet, or other device when you access or use our platform.
Cookies may generally be categorized as Session Cookies or Persistent Cookies, depending on how long they remain on your device.
The types of cookies we may use include:
Necessary / Essential Cookies:
These cookies are required for certain core functions of the platform. They may be used to enable access to different sections of the platform, authenticate users, maintain security, and help prevent fraudulent activity.
Cookie Policy / Notice Acceptance Cookies:
These cookies help us determine whether a user has acknowledged or accepted our cookie notice or related cookie preferences.
Functionality Cookies:
These cookies allow the platform to remember choices and preferences made by users, such as language preferences, login-related settings, or other customization options, helping provide a more convenient experience.
For What Purposes Do We Use Your Personal Information, and With Whom Do We Share It?
We process personal information only for lawful purposes and where necessary to provide, maintain, improve, and manage our services.
We do not sell or rent your personal information to third parties, except where disclosure is required or permitted by applicable law or as otherwise described in this Privacy Policy.
We may use your personal information for the following purposes:
Booking Purposes
We may use information such as your name, email address, contact information, and payment details to create, manage, confirm, and fulfill bookings made through our platform.
Where you make a booking on behalf of yourself or other travelers, certain information may be required to complete the booking and provide the relevant service.
Marketing and Promotional Purposes
Where permitted by applicable law and, where required, with your consent, we may use your contact information to send marketing communications, newsletters, promotional materials, updates, special offers, reward program information, and other communications about our services.
You may have the ability to opt out of certain marketing communications at any time.
Other Purposes
We may also use personal information for purposes including:
- Providing, maintaining, and improving our platform and services.
- Communicating with you regarding bookings, reservations, changes, cancellations, or service updates.
- Providing customer support and responding to inquiries.
- Requesting feedback, reviews, or participation in surveys.
- Improving our products, services, and overall user experience.
- Managing payments, accounting, and related financial processes.
- Detecting and preventing fraud, misuse, or other unlawful activities.
- Complying with applicable legal, regulatory, and governmental requirements.
Sharing Information With Third Parties
Where necessary to provide our services or fulfill the purposes described in this Privacy Policy, we may share relevant personal information with certain third parties, including parties located in countries other than your country of residence.
These may include:
Third-Party Vendors:
We may share relevant information with third-party vendors that assist us with operating, monitoring, maintaining, securing, or analyzing our platform and services. These vendors may also assist us in communicating with users where necessary.
Affiliates:
Where applicable, personal information may be shared with our affiliates and related entities for legitimate business and service-related purposes, subject to appropriate privacy and data protection requirements.
Payment Partners:
Payment-related personal information may be processed or shared with payment gateways, banking institutions, payment processors, and other third parties involved in securely processing transactions.
Service Providers / Business Partners:
We may share relevant personal information with service providers, suppliers, operators, and business partners when necessary to fulfill a booking, provide an experience or activity, issue tickets or confirmations, communicate booking details, or otherwise deliver the services purchased through our platform.
We take reasonable steps to ensure that information shared with third parties is limited to what is necessary for the relevant purpose and is handled in accordance with applicable legal and contractual requirements.